Our approach to stakeholder engagement
We believe that fostering mutual understanding with our stakeholders is crucial for the sustainable growth of society and our group, as well as the sound development of the industry. Therefore, we are committed to actively engaging in dialogue and collaboration with our stakeholders at every opportunity.
Main engagement activities
| Stakeholders | Our approach | Main engagement activities |
|---|---|---|
| Customers | We build trust with clients by staying closely attuned to their needs and providing attentive and personalized services. |
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| Business partners | We conduct fair and equitable transactions with our business partners, adhering to all relevant laws and regulations, and work together towards achieving a sustainable society. |
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| Shareholders and investors | We ensure timely, accurate disclosures to keep investors fully informed. By integrating investor feedback into management practices, we actively drive sustainable corporate growth. |
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| Employees | We strive to create a workplace where diverse team members can recognize each other’s strengths, perform at their best, and fully realize their potential. We also foster an environment that encourages individuals to enhance their expertise and skills while offering continuous educational opportunities. |
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| Local community | Through dialogue and interaction with local communities and the provision of educational opportunities, we deepen mutual understanding and contribute to their sustainable development. |
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| Industry groups | By joining industry groups, disseminating information, and promoting dialogue with them, we contribute to the healthy development of the industry. |
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